Returns and refunds

Return & Exchange Policy

Made-to-Order Prints
Each print is fabricated per order specifically for you. Because of this, we do not accept returns or offer refunds on the print itself for reasons of preference, sizing, or change of mind. Please review your order carefully — including print type (dye-based or pigment-based) and frame color (white or natural wood) — before completing your purchase.

Damaged Frames
If your item arrives with a damaged frame, we will gladly repair, replace, or refund that portion of your order. Please contact us within 5–7 days of delivery with photos of the damage and packaging so we can process your claim.

Incorrect Orders
If you receive the wrong print or frame due to an error on our part, contact us within 5–7 days of delivery and we'll correct it at no additional cost.

Non-Returnable Items

• Custom or made-to-order prints (all prints)
• Items damaged due to customer mishandling after delivery
  

Questions?
If you have any concerns about your order, please reach out before initiating a dispute — we're happy to help find a resolution.